December 19, 2020
We’re here again trying to clean up our stance in regards to community moderation. We’ve taken the past few months to get a solid internal policy setup in order to have more consistent handling of cases. We believe to have finalized this setup. While doing so we’ve looked at a handful or reports to use as an attempt at making a baseline. However, we do expect that over time this baseline can shift as we get more experienced in dealing with these types of reports. We want to aim at making this community inviting to new players which has not been possible due to the rampant harassment, racism, toxicity and so forth. It is truly disheartening to see this happening to a community that we love so dearly.
Before we get into the baseline cases that got mentioned above there are a few things we would like to ask of the community.
Firstly, to help us with the growing process of trying to further improve our moderation. While we’ve tried open communication on this topic in the past, the feedback that we received was people just insulting admins which leaves us none the wiser and if anything more distant from the community.
Secondly, we want to ask you to be patient. No platform has a perfect community moderation process and ours will be no different. People make mistakes, this includes both players and admins alike. This is where we hope to gain experience and insight in order to apply fair and balanced punishments. However this will take time to get right. From staff member changes to the difference in both background and views of these staff members as well as cultural differences between the many nations that ETF2L hosts makes it a very difficult task.
For those that read this, I want to thank you and hope that you will be able to support us while we try to grow.
arctic – Threats Towards Staff Members, Antisemitism & Transphobia Within ETF2L Discord, not the first time – 1 Year
smd. – Harassment & Threats Towards a Staff Member on Site – 8 Months
ELO BANK$$ SWITCH$ – Racism on ETF2L Discord, recruitment posts & scrims – 3 Months
We’ve added a section within the rules that reflects this our updated policy.
1.1.2. Any Form of Harassment/Racism/Toxicity/Etc is Punishable:
ETF2L does not support any form of harassment of its players. People harassing others based on ethnicity, culture, religion or similar will get punished for their actions. We understand that things can get heated within a competitive game and will handle cases with this in mind. We do ask people to keep it civil.
We understand that this ruling is vague which is why we hope to have a constructive communication line with the community. And again a final thank you while we hope to settle in on a more consistent way of handling cases that can be respected by both players and admins alike.