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Forum

Virginmedia French servers

Created 30th April 2012 @ 20:23

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dr.Justice

≧◡≦

Quoted from krazko

my ping is now back to normal

yeah looks like its been re routed

Tracing route to purple3.fr.hiperz.com [178.32.125.16]
over a maximum of 30 hops:

1 24 ms 12 ms 12 ms cpc6-addl4-2-0-gw.6-3.cable.virginmedia.com [86.31.111.1]
2 12 ms 23 ms 12 ms hers-core-1b-ae1-1687.network.virginmedia.net [8
0.3.33.201]
3 138 ms 103 ms 53 ms popl-bb-1b-so-501-0.network.virginmedia.net [213
.105.175.41] (fuck my life on there own network VM cack)
4 22 ms 12 ms 11 ms popl-bb-1a-ae0-0.network.virginmedia.net [213.10
5.174.229]
5 12 ms 39 ms 24 ms popl-tmr-1-ae4-0.network.virginmedia.net [213.105.159.2]
6 26 ms 21 ms 22 ms amst-ic-1-as0-0.network.virginmedia.net [213.105.175.6]
7 * 23 ms * amsix.routers.ovh.net [195.69.145.231]
8 59 ms 47 ms 29 ms rbx-g1-a9.fr.eu [94.23.122.185]
9 20 ms * 20 ms vss-1-6k.fr.eu [94.23.122.169]
10 18 ms 32 ms 34 ms purple3.fr.hiperz.com [178.32.125.16]

Enef

fest
#wubafan

Quoted from Spike Himself

How many of you have actually made a complaint about this to VM? If not enough people actually do anything naturally they’re not going to look at fixing anything.

Raise awareness!

http://community.virginmedia.com/t5/Up-to-30Mb-broadband/Lag-and-Packet-Loss-Issues/m-p/1179865#M14262

Interesting responses, no?

Quoted from Skyride

I don’t have the problem up here and scotland. Believe me my dedi is in france so I’d sure as fuck notice. :P

Try pinging this IP:

adamfindlay.co.uk

Tracing route to adamfindlay.co.uk [46.105.121.112]
over a maximum of 30 hops:

1 18 ms 7 ms 44 ms 10.147.224.1
2 32 ms 8 ms 25 ms leed-core-2a-ae3-688.network.virginmedia.net [80
.0.241.81]
3 12 ms 36 ms 56 ms leed-bb-1a-ae9-0.network.virginmedia.net [213.10
5.159.249]
4 32 ms 12 ms 12 ms brnt-bb-1b-as2-0.network.virginmedia.net [213.10
5.175.26]
5 14 ms 16 ms 22 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
6 165 ms 41 ms 46 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
7 209 ms 52 ms 26 ms 195.66.236.220
8 31 ms 19 ms 42 ms rbx-g1-a9.fr.eu [94.23.122.66]
9 17 ms 44 ms 41 ms vss-5a-6k.fr.eu [178.33.100.26]
10 18 ms 21 ms 31 ms adamfindlay.co.uk [46.105.121.112]

Trace complete.

It’s not too bad to your dedi actually, but then again it IS 12 in the afternoon but its still pretty awful.


Last edited by Enef,

Spike Himself

TC

Quoted from Enef

[…]

http://community.virginmedia.com/t5/Up-to-30Mb-broadband/Lag-and-Packet-Loss-Issues/m-p/1179865#M14262

Interesting responses, no?

It’s funny how they ask you for a tracert to show where the delay is, and then continue to completely deny the obvious issue your tracerts show. Maybe you need to explicitly point out that the delay IS in their network? I mean, it’s obvious in the tracert outputs, but it appears they’re not even looking at them..

From your last post on the first page in that thread:

4 154 ms 17 ms 153 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253
.185.101]

That really is unacceptable.. In your OP you state you had to convince your parents to move from away from Sky, and they STILL deny to acknowledge your issue.. wtf :D


Last edited by Spike Himself,

Enef

fest
#wubafan

“There is a problem! but its not bad enough we’ll do anything about it”

Atkins

Velox.
TSPAG

the pirate bay is now blocked on virgin media :(

herpderp

DAKKA

Quoted from Enef

“There is a problem! but its not bad enough we’ll do anything about it”

Which you know is always a great response to get from someone who is providing a flawed service. He’s practically telling you it’s not economically intresting for them to fix because it doesn’t effect enough people.

Spike Himself

TC

Quoted from Enef

“There is a problem! but its not bad enough we’ll do anything about it”

Not even that; they are saying the delay is not in their end, while the tracert outputs clearly show that it is.

Rin

My friend who is with VM constantly complains about lag, jitter and packet loss. He’s paying for the top-tier package as well…

I don’t have any experience with them myself as fibre-optic or cable isn’t and will never be available out where I live, but make plenty of noise about it and they’ll eventually have no choice but to take notice of their issues. That’s how I used to do things with TalkTalk before I switched, at least.

Sketch

MM

Quoted from Atkins

the pirate bay is now blocked on virgin media :(

lol on BT it just comes up with a bare bones thepiratebay.se version of tpb for me

octochris

(0v0)

we’ve got you covered.

https://tpb.pirateparty.org.uk/

Enef

fest
#wubafan

and after a 4 day weekend of non stop lag issues, last night was perfectly fine :s

Atkins

Velox.
TSPAG

Quoted from octochris

we’ve got you covered.

https://tpb.pirateparty.org.uk/

merci beaucoup

dr.Justice

≧◡≦

GO VIRGIN!

Tracing route to 94.136.46.59 over a maximum of 30 hops

1 20 ms 39 ms 28 ms cpc6-addl4-2-0-gw.6-3.cable.virginmedia.com [86.
31.111.1]
2 31 ms 65 ms 27 ms hers-core-1a-ae1-1686.network.virginmedia.net [8
0.3.33.77]
3 118 ms 142 ms 97 ms brnt-bb-1a-so-110-0.network.virginmedia.net [213
.105.175.37]
4 138 ms 105 ms 76 ms nrth-bb-1b-as4-0.network.virginmedia.net [212.43
.162.218]
5 71 ms 101 ms 62 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
6 51 ms 117 ms 148 ms linx1-hex.webfusion.com [195.66.225.171]
7 126 ms 96 ms 98 ms hx8-cr4.core.webfusion.com [109.104.95.138]
8 100 ms 139 ms 154 ms cr4-ld4.core.webfusion.com [109.104.95.142]
9 131 ms 246 ms 84 ms 94.136.46.59

Trace complete.

Enef

fest
#wubafan

Adams server:

Tracing route to adamfindlay.co.uk [46.105.121.112]
over a maximum of 30 hops:

1 99 ms 72 ms 22 ms 10.147.224.1
2 215 ms 10 ms 117 ms leed-core-2a-ae3-688.network.virginmedia.net [80
.0.241.81]
3 54 ms 54 ms 14 ms leed-bb-1a-ae9-0.network.virginmedia.net [213.10
5.159.249]
4 50 ms 13 ms 47 ms brnt-bb-1b-as2-0.network.virginmedia.net [213.10
5.175.26]
5 47 ms 22 ms 49 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
6 14 ms 88 ms 24 ms telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
7 113 ms 139 ms 101 ms 195.66.236.220
8 49 ms 173 ms 16 ms rbx-g1-a9.fr.eu [94.23.122.66]
9 36 ms 78 ms 37 ms vss-5a-6k.fr.eu [178.33.100.26]
10 195 ms 64 ms 54 ms adamfindlay.co.uk [46.105.121.112]

Con server:
Tracing route to m32401.wwwsrv.eu [80.83.123.165]
over a maximum of 30 hops:

1 88 ms 123 ms 38 ms 10.147.224.1
2 85 ms * 18 ms leed-core-2b-ae3-2584.network.virginmedia.net [8
2.15.94.141]
3 144 ms 10 ms 12 ms leed-bb-1b-ae9-0.network.virginmedia.net [213.10
5.159.253]
4 64 ms 83 ms 75 ms leed-bb-1a-ae0-0.network.virginmedia.net [62.253
.187.185]
5 103 ms 59 ms 100 ms brnt-bb-1b-as2-0.network.virginmedia.net [213.10
5.175.26]
6 42 ms 79 ms 38 ms brnt-tmr-1-ae5-0.network.virginmedia.net [213.10
5.159.50]
7 58 ms 176 ms * telc-ic-1-as0-0.network.virginmedia.net [62.253.
185.74]
8 17 ms 117 ms * te1-3.ccr01.lon04.atlas.cogentco.com [130.117.15
.69]
9 37 ms 145 ms 104 ms te0-4-0-4.ccr21.lon01.atlas.cogentco.com [154.54
.38.81]
10 65 ms 35 ms 84 ms te0-2-0-4.mpd21.lon13.atlas.cogentco.com [154.54
.57.94]
11 * 46 ms 74 ms te0-5-0-0.mpd21.ams03.atlas.cogentco.com [154.54
.60.202]
12 97 ms 40 ms 35 ms te3-1.ccr01.dus01.atlas.cogentco.com [154.54.61.
78]
13 62 ms 144 ms 36 ms 149.6.138.114
14 51 ms 99 ms 39 ms m32401.wwwsrv.eu [80.83.123.165]

http://www.pingtest.net/result/62308847.png Maidenhead
http://www.pingtest.net/result/62308910.png Frankfurt
http://www.pingtest.net/result/62308965.png Rotterdam

Sigh, we signed into a pretty long contract with VM unfortunately that restricts us to them for about another year. I honestly don’t know what i can do at this point.

CrashSite

RIPMOULD

Point out that they are not providing the service they promised, which is a breach of contract on their end. Leave and go to BeThere.

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