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Damn Virgin Media
Created 30th August 2011 @ 23:38
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Virgin tends to have much higher jitter than DSL based ISPs due to the shared nature of their cable network. The reason gaming gets worse in the afternoon onwards is because there are more people using it – and this will vary from area to area.
This is what the Virgin connection I had for 25 days looked like before I ditched it due to poor gaming performance. It was 30/3 DOCSIS3. This is actually a pretty decent graph from VM compared to some I’ve seen – note that the connection was totally idle (think I was on holiday):
http://www.thinkbroadband.com/ping/share/bea8f53d06ed4cc3c265c490d817affc-09-03-2011.html
This is what a decent connection _should_ look like (spikes due to me downloading/browsing etc).
http://www.thinkbroadband.com/ping/share/b4e9c250cc99035cd39a8be5d8f82a95-31-08-2011.html
For whatever reason, they’re only interested in ‘headline’ speeds and not at all in jitter/latency, which is a pity, because it’s the only thing stopping me from signing up with them again.
Last edited by drizzy,
Just wanted to know if the third result means anything, so I have something solid to yell at them about:
C:UsersAlex>tracert http://www.google.com
Tracing route to http://www.l.google.com [209.85.147.103]
over a maximum of 30 hops:
1 12 ms 34 ms 61 ms cpc18-dals17-2-0-gw.hari.cable.virginmedia.com [
94.175.117.1]
2 14 ms 17 ms 57 ms dals-geam-1a-ge410.network.virginmedia.net [81.9
6.17.201]
3 122 ms 122 ms 16 ms hari-core-1a-pc112.network.virginmedia.net [62.3
0.250.29]
4 38 ms 38 ms 36 ms hari-core-2a-ae2-0.network.virginmedia.net [195.
182.178.165]
5 18 ms 30 ms 20 ms brnt-bb-1a-ae8-0.network.virginmedia.net [81.96.
16.201]
6 230 ms 49 ms 43 ms manc-bb-1b-as5-0.network.virginmedia.net [62.252
.192.90]
7 77 ms 23 ms 33 ms tele-ic-3-ae0-0.network.virginmedia.net [212.43.
163.70]
8 70 ms 44 ms 25 ms 158-14-250-212.static.virginmedia.com [212.250.1
4.158]
9 22 ms 80 ms 35 ms 209.85.255.175
10 23 ms 28 ms 45 ms 209.85.253.94
11 58 ms 43 ms 31 ms 66.249.95.173
12 47 ms 48 ms 61 ms 209.85.251.231
13 73 ms 60 ms 47 ms 216.239.46.253
14 41 ms 29 ms 34 ms bru01m01-in-f103.1e100.net [209.85.147.103]
Trace complete.
When you see a high response time in a trace followed by lower from the next hop, it means that particular router is running some kind of QOS giving low priority to ICMP (ping) packet responses, so it’s not indicative of the actual latency of the router.
Hmm, I am still getting high ping, around 60-70 outside of UK, 40 within. Is there any tests I can do to locate problem? Or is there nothing I can do expect keep calling VM?
Quoted from Zadkiel
When you see a high response time in a trace followed by lower from the next hop, it means that particular router is running some kind of QOS giving low priority to ICMP (ping) packet responses, so it’s not indicative of the actual latency of the router.
Not always.
Quoted from AnimaL
wifi doesnt affect shit if ur using decent pci wifi adapter and even an okish router
i cant even get 1ms difference on wifi vs cable and my router is like 10m away from desktop (so its only 90% signal)
wifi dongles are shit tho, if ur using that for gaming u should be checked by doctor :D
also my laptop has about 10-15ms increase on same wifi connection (its still 100% stable tho, no packet loss or choke)bottom line, wifi lag is down to ur receiver in most cases
Why would you use wifi when you can use powerline adapters ? :|
Would kill for my old VM connection…. :(
wtb cable or phone line where i live.. http://www.pingtest.net/result/46431143.png
Quoted from randa
[…]
Why would you use wifi when you can use powerline adapters ? :|
that’s what I use. Best thing since sliced bread
Quoted from randa
[…]
Why would you use wifi when you can use powerline adapters ? :|
What is this witchcraft? My usb wifi is shit, always looking for alternatives…
Looking at your tracert, it looks like your area is overloaded. Virgin aren’t very likely to admit this though, and may claim that all is fine. Pings shouldn’t really be jumping around like that – some is ‘expected’ on cable, but not that much.
This is my dsl connection, to jolt:
Tracing route to jolt.co.uk [84.234.17.86]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms billion.router [192.168.1.254]
2 * * * Request timed out.
3 * 6 ms 6 ms 10.1.2.218
4 6 ms 6 ms 5 ms linx-extreme1.netrino.co.uk [195.66.227.18]
5 6 ms 5 ms 6 ms thn-edge.netrino.co.uk [84.234.19.142]
6 6 ms 5 ms 5 ms hex-edge.netrino.co.uk [84.234.19.146]
7 7 ms 7 ms 6 ms bs1-core.netrino.co.uk [84.234.19.5]
8 7 ms 7 ms 6 ms bruce.ferrago.net [84.234.17.86]
cableforum.co.uk might be able to help you more than I can here!
After finally getting through to someone, apparently when they pinged my modem it was fine, so I was wondering if the problem was with my computer. It is quite new, but in all honesty I cannot remember if my ping was bad before it or not.
What could cause it? Or was the tech guy not running the right test?
I am getting stupidly high jitter, between 30-40 and pinging high to everywhere. 40 UK, 60 Germany/NL.
Quoted from Sideshow
[…]
What is this witchcraft? My usb wifi is shit, always looking for alternatives…
Amazon search Powerline Adaptors.
Crashsite: Just ring them during the worst time its happening and get them to ping it then.
Quoted from CrashSite
After finally getting through to someone, apparently when they pinged my modem it was fine, so I was wondering if the problem was with my computer. It is quite new, but in all honesty I cannot remember if my ping was bad before it or not.
What could cause it? Or was the tech guy not running the right test?
I am getting stupidly high jitter, between 30-40 and pinging high to everywhere. 40 UK, 60 Germany/NL.
That’s not high ping, i get like 55 to UK and 75/80 to europe.
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