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Windows freezing and restarting himself

Created 1st July 2010 @ 18:27

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myNax

Hey guys.
For the last few days I’ve been dealing with some problems on my computer.
I’m completely random using my pc by surfing, listening to music, powerpoint, steam (not even something that would overload it) when suddenly, everything freezes (music coninutes though, weird..) and after approx 10 seconds, it restarts itself. I have no idea why it does that, nor when exactly. During the time it froze, the processor and the RAM seemed to be ‘working’ as usual (at least my G15 tells me so). Also: The 3rd or the 4th time, it did some kind of harddisk check. When I return back to windows after the restart, this error message comes up: http://img693.imageshack.us/img693/4291/30657872.jpg
Fortunately, it’s never happened to me during tf2.

Windows XP Professional SP 3
Intel Core 2 CPU 6600 @ 2.40GHz
2.00GB of RAM

Thanks for eventuals replies.

edit: now it only crashes when I start steam…!?


Last edited by myNax,

octochris

(0v0)

If it never happened during TF2 but it happened during lighter activities it is probably not the PSU. It is probably also not the GPU or CPU for the same reason. However, it is perfectly possible that it might be the RAM.

Download Memtest86+ ( http://www.memtest.org/ ) and boot into it, let it run for a few passes (say, 5 or so), if it errors then try with each individual stick until it errors and report back :)

myNax

So I installed that on a usb stick. What do I have to do now? I turned on my pc half an hour ago and it already crashed three times!! I noticed that it only happens when steam starts up… Weird…
A friend of mine told me that it could be because of the harddisk. Do I have to buy a new one?

Tapley ❤

TEZC
TEZC

Its probably a bad stick of ram, boot from usb (press f8,f10 or f12 depends on your bios) and select USB and run the mem test program. Or try removing sticks through trial and error.

myNax

Okay I tried booting from my USB device, but it still crashed as I started up steam. The second time it only froze, but didn’t crash. This is so over my head…

octochris

(0v0)

Quoted from myNax

Okay I tried booting from my USB device, but it still crashed as I started up steam. The second time it only froze, but didn’t crash. This is so over my head…

wut? if you boot to the USB device you should get memtest, it shouldn’t boot windows…

myNax

Quoted from octochris

[…]

wut? if you boot to the USB device you should get memtest, it shouldn’t boot windows…

well i did install memtest on it though… i’ll try again tomorrow.

Spike Himself

TC

Quoted from myNax

[…]

well i did install memtest on it though… i’ll try again tomorrow.

The idea is that you let your computer boot from the usb stick rather than from your harddisk. You do this by pressing a button before windows loads. Which button that is depends on your motherboard, but it’s usually F8.
Alternatively you can go into the BIOS and change boot drive priority there.

Norris

Could be a dead zone of your hard disk as well. the freeze may could happen if your antivirus suite (or any other application e.g. mp3 media library) starts to scan the point which usually happens in a 2D windows mode.

myNax

Quoted from Spike Himself

[…]

The idea is that you let your computer boot from the usb stick rather than from your harddisk. You do this by pressing a button before windows loads. Which button that is depends on your motherboard, but it’s usually F8.
Alternatively you can go into the BIOS and change boot drive priority there.

Yeah, I did that twice. Still crashed once and the second time it only froze so I had to turn it off manually. Does that mean it has nothing to do with the harddisk?

myNax

Okay now my computer works fine until I start steam, then it everything just freezes. What I already did:

– Booted from USB device (several times)
– Cleaned computer
– Unplugged RAM, cleaned them and put them back in
– Did a throughout virus check
– Deleted stuff from my C: to 15-20% free
– Installed memtest, but somehow it didn’t work (?)
– prayed… alot

What I’m about to do:
– Disk defragmation
– Reinstalling steam
– Updating every single driver I can find
– ..?

Spike Himself

TC

Quoted from myNax

[…]

Yeah, I did that twice

Evidentally not, since you say your computer does not crash until you start Steam. If you boot from a USB stick with memtest on it, you *won’t even start Windows*.

octochris

(0v0)

If you boot to the USB stick properly Windows will not start, memtest will.

Spike Himself

TC

Hey everyone, this is Chris, my pet parrot. Isn’t he cute?
:P

myNax

Quoted from octochris

If you boot to the USB stick properly Windows will not start, memtest will.

Well yeah, I get that mate, but I did install everything on the device, hit F9 and selected Boot from USB device :/

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